Privacy Policy

Your privacy is important to us. This policy details how Jexaforiax collects, uses, and protects your data in accordance with South African regulations.

What we collect

We collect information strictly necessary to provide our services and respond to inquiries.

• Basic contact details such as your name, company, address, email, and phone when you fill out forms.
• Information on your business size, inquiry topic, and communication preferences for tailored support.
• Site usage data, technical logs, device type, browser data, and navigation paths for analytics.
• Correspondence or additional information you provide when interacting with our team.

How we use data

Your details are used to communicate effectively, improve our services, and ensure a relevant experience.

• Reply to your queries and provide requested services by our team.
• Tailor recommendations to your company or sector based on provided information.
• Monitor site performance and enhance security using technical logs and analytics.
• Meet legal obligations under South African law and keep records of communications as needed.

Legal basis for processing

We only process your data on valid grounds according to POPIA and related laws.

Collection happens with your explicit consent, the fulfilment of services, or when it is a legal requirement. No data is sold or used for unrelated purposes.

Information sharing

Your information may be shared only in specific cases outlined here.

• With service partners who process data strictly to help us deliver our services (e.g., email hosting).
• To comply with legal or regulatory requests if required by South African authorities.
• With your prior consent, where additional collaboration or proposals are required for your benefit.

Data security

We implement security best practices to protect your Personal Information and prevent unauthorized access or data loss. Technical and organizational safeguards are kept up-to-date and reviewed regularly to ensure continued data protection.

Your rights

Under South African and international law, you have data protection rights.

• Request access to and correction of your personal data at any time.
• Ask for deletion or restriction on processing where legally permitted.
• Withdraw consent to data use; this may impact our ability to support your inquiry.
• Lodge a complaint with relevant authorities if you feel your data rights are violated.

Cookies & tracking

We use only essential analytics and functional cookies. Full cookie policy and management instructions are available below.

See cookie policy See cookie policy

Contact us

For questions about privacy or exercising your rights, please contact us by email, call, or post.

Policy updates

We update this policy as laws change or our practices evolve. Review periodically for recent updates.